Training
Ecocion understands the need to provide detailed training that ensures that our clients can administer and maintain ACTS as soon as it has been implemented. To this end, the purchase of the initial licensing agreement includes detailed training manuals that cover all the major functionality plus two 4-hour training sessions. Our training is customized to meet your organizations specific business practices and unique EHS workflows. Our Learn/Lead program includes:
- Key personnel Training – For EHS and regional managers – to help them understand ACTS and enable them to train their personnel
- System Administrator Training – to ensure your System Administrator can maintain and customize ACTS to match your specific requirements
- Power User Training - to help with a successful launch within your organization or to motivate your end users and increase the adoption rate of our EHS Software
- Detailed Training Manuals – a step by step help system that is available within ACTS
- Customized Training – we can customize training manuals or training sessions for any end-user group (e.g. train the operators to enter key data)
So, whether you are new to ACTS, a seasoned user who wants to get more out of their EHS system or someone trying to address an important governance or compliance issue, we have a training course for you. Please Contact Us for more information.
Support
We are focused on the long term success of our clients. Our support system includes technical support, application upgrades and patches, newsletters, and access to user groups. Our ongoing support will give you access to the new modules that are developed in sync with the latest regulatory requirements. Best of all, when contacting Ecocion, you will never have to deal with a call center. ACTS support includes all the contact information for a highly-qualified support engineer.
